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Listening to Google Health users


At Google, we believe that consumers should have convenient and secure access to all their health data so that they can be better informed and be more involved in their care. Recently, a data-savvy patient known as e-Patient Dave blogged about data...
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A bench with two seats


A few weeks ago, I had the opportunity to hear Joshua Gutwill, a researcher at the Exploratorium, speak about Instrumenting Chaos: Understanding the Visitor Experience in a Free-Choice Environment. In the Q&A part of the talk, someone asked if...
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See Real Web Addresses Before Clicking any Short U


Tiny URLs redirect you to another web page but you can't tell what website they link to by looking at the link. Long URL Please converts short urls to their...
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Marketing @ UX Week


Yesterday our UX Week keynote speaker, Don Norman, talked a bit about how marketers make good allies for UX professionals because of their experience working with business units. This relationship has led marketers to get savvy about positioning...
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Convert Your Emails into Google Documents without


Google recently introduced a new feature in Gmail that lets you easily convert an email conversation into a Word document without having to use copy-paste. Simply click the "Create a Document" link next to any Gmail thread and the entire message...
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Practical Limits for Configurability


The last few months, my team has been working on a sample SaaS application to demonstrate the multi-tenancy concepts I’ve been describing in my papers and blog. One of the areas we spent some cycles thinking about are the aspects of...
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